What is a Chicken Guy franchisee required to do with evaluation forms prescribed by Chicken Guy?

According to Chicken Guy's 2025 Franchise Disclosure Document, franchisees must present customers with evaluation forms that Chicken Guy periodically prescribes. Franchisees must also participate in or request that their customers participate in any surveys performed by or on behalf of Chicken Guy, as Chicken Guy directs.

This requirement ensures that Chicken Guy can gather feedback on the customer experience at its franchised locations. By collecting and analyzing this data, Chicken Guy can identify areas for improvement and ensure that all locations meet its standards for quality and service. This feedback loop helps maintain brand consistency and customer satisfaction across the Chicken Guy system.

For a prospective franchisee, this means being prepared to actively engage with customers to gather their feedback. This includes providing the prescribed evaluation forms and encouraging participation in surveys. Franchisees should view this as an opportunity to gain valuable insights into their customers' preferences and address any concerns promptly. Compliance with this requirement is essential for maintaining a positive relationship with Chicken Guy and ensuring the continued success of the franchise.