What email address must a Chicken Guy franchisee use, unless otherwise approved by Chicken Guy?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
- (3) Unless otherwise approved by Chicken Guy, Franchisee must use, and only use, the e-mail address and other Electronic Identifiers that Chicken Guy designates in connection with the business of the Franchised Restaurant.
Franchisee agrees not to transmit or cause any other party to transmit advertisements or solicitations by e-mail or other electronic media without first obtaining Chicken Guy's written consent as to: (a) the content of such e-mail advertisements or solicitations; and (b) Franchisee's plan for transmitting such advertisements.
Franchisee acknowledges and agrees that any consent provided by Chicken Guy pursuant to this Section 15 shall be solely for the purpose of assuring compliance with Chicken Guy's standards and shall not be construed as any express or implied representation or warranty that the Electronic Identifier or its proposed content complies with any applicable laws, codes or regulations.
In addition to any other provision of this Agreement, Franchisee will be solely responsible for compliance with any laws pertaining to sending e-mails including but not limited to the Controlling the Assault of Non-Solicited Pornography and Proprietary Marketing Act of 2003 (known as the "CAN-SPAM Act of 2003").
- (4) Notwithstanding this Section 15.C., Chicken Guy in its sole discretion and upon notice to Franchisee, may elect to register and own any domain name(s) or other Electronic Identifiers intended to be used by Franchisee in connection with its Franchised Restaurant.
In such case, Chicken Guy will provide Franchisee all administrative access to the Electronic Identifier(s) and Franchisee shall be
solely responsible for content development and creation, and maintenance thereof, in accordance with this Section 15. Franchisee shall reimburse Chicken Guy for all out-of-pocket costs and expenses incurred by Chicken Guy in connection with the registration or renewal of any Electronic Identifier immediately upon Franchisee's receipt of an invoice therefor.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to the 2025 Chicken Guy Franchise Disclosure Document, franchisees must use the email address designated by Chicken Guy for their franchised restaurant's business, unless Chicken Guy approves an alternative. This requirement extends to other electronic identifiers as well. This policy ensures that all communications related to the Chicken Guy brand are consistent and controlled by the franchisor.
Chicken Guy also requires written consent before a franchisee can transmit advertisements or solicitations via email or other electronic media. This consent covers both the content of the advertisements and the franchisee's plan for transmitting them. However, any consent provided by Chicken Guy does not constitute a warranty that the electronic identifier or its content complies with applicable laws; the franchisee remains solely responsible for such compliance, including adherence to laws like the CAN-SPAM Act of 2003.
Chicken Guy retains the right to register and own any domain names or other electronic identifiers intended for the franchisee's use, providing the franchisee with administrative access. In such cases, the franchisee is responsible for content development, creation, and maintenance, and must reimburse Chicken Guy for any out-of-pocket costs associated with the registration or renewal of these identifiers. This level of control allows Chicken Guy to maintain brand consistency and manage its online presence effectively.