What does Chicken Guy consider the controlling version of the Manual in case of a dispute?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
If a dispute relating to the contents of the Manual develops, the master copy maintained by Chicken Guy at its principal offices shall control.
Source: Item 23 — RECEIPTS (FDD pages 50–286)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, if there is a dispute about the contents of the Manual, the master copy maintained by Chicken Guy at its principal offices will be considered the controlling version.
This means that franchisees must adhere to the standards and specifications outlined in the Manual, and any updates or modifications made by Chicken Guy are binding. It is the franchisee's responsibility to keep their copy of the Manual current and up-to-date with all changes provided by Chicken Guy. They must also acquire any necessary equipment or services to receive these updates.
This clause protects Chicken Guy by ensuring uniformity and consistency across all franchise locations. It also places the onus on the franchisee to stay informed of any changes to the operating procedures and standards. A prospective franchisee should confirm how frequently the manual is updated and the typical costs associated with compliance.