Where does Chicken Guy conduct the Orientation training?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
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Training
Initial Manager Training Program
At least 45 days prior to opening your Franchised Restaurant, we will provide to you (or your Operating Principal) and up to two managers designated by you an initial manager training program in the operation of a Chicken Guy! Restaurant at those times and those places that we designate. The initial manager training program will include classroom instruction and on-the-job training at a company-operated Chicken Guy! Restaurant designated by us. Upon completion of the initial manager training program, you and your designated employees who attend the initial manager training program will take an exam, upon successful completion of which a "Certificate of Completion" will be awarded to each applicable individual, and you will be "Certified" to operate the Franchised Restaurant. We require a minimum of one certified manager for each Franchised Restaurant. We will not authorize your Franchised Restaurant to open until an adequate number of your managers (as determined by us during the construction phase in our sole discretion based on the size of your Franchised Restaurant and the planned hours of operation) have attended, successfully completed and been "Certified" in the initial manager training program. We will notify you of your trainee's certification status at the end of the initial manager training program.
After you open the Franchised Restaurant, any employee of yours who assumes any management position must, within 30 days after assuming such position, attend the initial manager training program and become certified for that position. We will provide the initial manager training program unless we have certified a Chicken Guy! Restaurant operated by you as a Certified Training Restaurant as discussed below. The initial manager training program is provided to share our brand operating standards with your trainees to protect the System and the Proprietary Marks and not to control the day to day operation of your Franchised Restaurant.
The length of our initial manager training program averages four weeks to learn the required skills. We may increase or decrease the length of the initial manager training program at our discretion based upon your managers' prior restaurant experience and actual training success. We offer these training programs periodically during the year on an as-needed basis.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–34)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, the initial manager training program includes both classroom instruction and on-the-job training. This training takes place at a company-operated Chicken Guy restaurant designated by the franchisor.
For team member training, if the franchised restaurant is the franchisee's first Chicken Guy restaurant, the training is conducted on-site at the franchisee's location. This on-site training occurs for seven days before and seven days after the restaurant opens. However, if the franchised restaurant is not the franchisee's first location, the franchisee may request that Chicken Guy conduct the team member training for non-management staff at the franchisee's restaurant.
Chicken Guy also allows franchisees who operate two or more locations to request that one of their restaurants be certified as a Certified Training Restaurant (CTR). If certified, the franchisee can offer the initial manager training program to their employees at this location. Chicken Guy may periodically visit the CTR to ensure it meets their standards and may revoke certification if standards are not maintained.