For what version of the Service does Chem Dry provide technical support?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
CHEM-DRY® FRANCHISE AGREEMENT
This Agreement is made and entered into, and effective on the Effective Date by and between CDI and FRANCHISEE.
1. GRANT OF FRANCHISE
A. ACKNOWLEDGEMENTS BY THE PARTIES
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- CDI has designed and developed a system and franchise opportunity for the operation of businesses using specialized equipment and products to perform carpet and upholstery/drapery cleaning, including area rug cleaning, tile and stone care, spot removal, applying anti-allergen and deodorizer and protective services, as well as such other services which may be specified from time to time, under the "CHEM-DRY" name and other trademarks ("CHEM-DRY Businesses"). CHEM-DRY Businesses have distinctive formats, methods, procedures, designs, layouts, standards and specifications, all of which may be improved, further developed or otherwise modified from time to time. CDI owns all rights to, interest in and goodwill of, and uses, promotes and licenses certain trade names, trademarks, trade dress, service marks and other commercial symbols, including, but not limited to, the service mark, trademark and trade name "CHEM-DRY" (the "Marks"). CDI has also designed and developed, and owns all rights to, certain specialized equipment and products for use in CHEM-DRY Businesses.
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- CDI grants franchises to persons who are willing to undertake the investment and effort to own and operate a CHEM-DRY Business offering the services CDI authorizes and using CDI's business formats, methods, procedures, designs, layouts, standards, specifications and Marks, as such things may exist from time to time, (the "Franchise System").
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- FRANCHISEE acknowledges that FRANCHISEE has read this Agreement and CDI's Franchise Disclosure Document and that FRANCHISEE understands and accepts the terms, conditions and covenants contained in this Agreement as being reasonably necessary to maintain CDI's high standards of quality and service, as well as the uniformity of those standards at each CHEM-DRY Business and to protect and preserve the goodwill of the Marks.
Source: Item 23 — Receipts (FDD pages 68–264)
What This Means (2024 FDD)
Based on the 2024 Chem Dry Franchise Disclosure Document, Chem Dry has designed and developed a franchise opportunity for the operation of businesses using specialized equipment and products to perform carpet and upholstery/drapery cleaning, including area rug cleaning, tile and stone care, spot removal, applying anti-allergen and deodorizer and protective services, as well as other services which may be specified from time to time, under the "CHEM-DRY" name. Chem Dry grants franchises to persons who are willing to undertake the investment and effort to own and operate a CHEM-DRY Business offering the services Chem Dry authorizes and using Chem Dry's business formats, methods, procedures, designs, layouts, standards, specifications and Marks, as such things may exist from time to time.
Chem Dry provides an initial training program on the operation of a CHEM-DRY Business which franchisees are required to complete to Chem Dry's satisfaction prior to commencement of business operations. Chem Dry provides initial training on how to (1) mix and apply cleaning solutions, use equipment in cleaning the work product and performing the services required for a CHEM-DRY business under normal working conditions; (2) compute estimates; (3) solicit and maintain business; and (4) replace inventory and otherwise enter into and conduct a CHEM-DRY Business.
Chem Dry also established a Brand Marketing Fund (the "BMF") for the advertising, marketing and public relations programs and materials Chem Dry deems appropriate to promote the Chem-Dry brand. Franchisees agree to contribute a continuing, non-refundable, monthly amount between $100 and $300 as determined by Chem Dry. Chem-Dry Businesses operated by Chem Dry or its affiliates contribute to the BMF on the same basis as Chem-Dry Business franchisees.