Under what conditions can a Chem Dry franchisee request to be relieved of the responsibility to participate in promotional and national accounts programs?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
We may require that your Business participate in promotional and national accounts programs unless you request, and CDI agrees to relieve you of this responsibility. The leads produced by our National Account program may vary materially by Franchised Area. Requests to opt out of the program must be in writing and clearly state the reason you should be permitted to opt out of the program. Participation in National Accounts programs may require you to complete an approval process required by the national account entity. Further, a national account may elect not to do business with you or CDI could determine you may no longer service a national account. In any of these events, CDI or a third party may provide the necessary services. (Franchise Agreement – Section 10)
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 37–45)
What This Means (2024 FDD)
According to Chem Dry's 2024 Franchise Disclosure Document, franchisees may request to be relieved of the responsibility to participate in promotional and national accounts programs. However, Chem Dry must agree to this request.
The franchisee must make this request in writing, clearly stating the reason they should be permitted to opt out of the program. The FDD indicates that the leads produced by the National Account program may vary materially by Franchised Area.
If a Chem Dry franchisee is relieved of this responsibility, Chem Dry or a third party may provide the necessary services. Participation in National Accounts programs may require the franchisee to complete an approval process required by the national account entity. Also, a national account may elect not to do business with the franchisee, or Chem Dry could determine the franchisee may no longer service a national account.