What services are Chem Dry businesses authorized to offer under the Chem Dry franchise system?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
FRANCHISEE has applied for a franchise to own and operate a CHEM-DRY Business.
FRANCHISEE and Owners represent and warrant to CDI that all information submitted to CDI as part of or related to the application was true, correct and complete as of the time of submission and is true, correct and complete as of the Effective Date.
Such application has been approved by CDI in reliance upon all of the representations made therein.
Subject to the terms and conditions of this Agreement, CDI hereby grants to FRANCHISEE a non-exclusive franchise to use the Marks and the Franchise System (the "Franchise") to operate a CHEM-DRY Business (the "BUSINESS") in the area as defined in the Summary Page to this Agreement (the "Franchised Area") and to use the Marks in the operation thereof from the Effective Date of this Agreement for a term (the "Term") beginning on the Effective Date and ending five (5) years from the Payment Start Date as referenced in Section 8.B. of this Agreement, or, if this Agreement pertains to the transfer of an existing Chem-Dry Business or is a Renewal Agreement, ending five (5) years from the Effective Date of this Agreement.
In connection with the operation of the BUSINESS, FRANCHISEE must offer and perform carpet and area rug cleaning, upholstery cleaning, spot removal applying anti-allergen and deodorizer, and protecting services, including removing red stains, treating pet urine odor on carpets and imparting stain resistance to carpet fibers that we mandate, and such other services which may from time to time be changed, specified, and/or directed by CDI (the "Required Services").
FRANCHISEE also may, upon consent or request of CDI, offer and perform other services that CDI first approves, which may require certification by successful completion of additional training and/or purchase of additional equipment and cleaning solutions ("Additional Services").
This Agreement refers to the Required Services and the Additional Services as the "Approved Services." CDI reserves the right to change the lists of Required Services and Approved Services at any time.
As of the Effective Date, the list of Additional Services includes leather and vinyl cleaning, carpet repair, carpet spot dyeing, vinyl composite tile cleaning services, wood floor cleaning, applying anti-allergen and deodorizer, and dryer vent cleaning.
Source: Item 23 — Receipts (FDD pages 68–264)
What This Means (2024 FDD)
According to Chem Dry's 2024 Franchise Disclosure Document, franchisees are authorized to offer a range of services. The core services that a Chem Dry franchisee is required to offer include carpet and area rug cleaning, upholstery cleaning, spot removal, applying anti-allergen and deodorizer, and protecting services. These also include removing red stains and treating pet urine odor on carpets, as well as imparting stain resistance to carpet fibers. These services are referred to as "Required Services" in the agreement. Chem Dry has the right to change the list of required services at any time.
In addition to the required services, Chem Dry franchisees may also offer "Additional Services" upon approval from Chem Dry. These additional services may require the franchisee to complete additional training or purchase additional equipment and cleaning solutions. As of the FDD's effective date, the list of Additional Services includes leather and vinyl cleaning, carpet repair, carpet spot dyeing, vinyl composite tile cleaning services, wood floor cleaning, applying anti-allergen and deodorizer, and dryer vent cleaning.
Chem Dry retains the right to modify the lists of both Required Services and Approved Services at any time, giving them the flexibility to adapt to market demands or introduce new service offerings. Franchisees are obligated to only offer cleaning, spot removal, and protecting products and other services, and Approved Services that Chem Dry authorizes for the business. Franchisees must obtain prior written approval from Chem Dry before offering or selling any type of service or product not already authorized. This ensures that all Chem Dry businesses maintain consistent quality and service standards, protecting the brand's reputation and goodwill.