What rights does Chem Dry reserve regarding updates and maintenance to the service?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
- 8.2. Service Maintenance. CDI reserves the right to perform regularly scheduled updates, systems maintenance, and emergency maintenance.
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Modifications to the Service.
CDI reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with reasonable notice to you.
CDI will not be liable to you for any modification, suspension or discontinuance of the Service however, in the event of discontinuance CDI will provide reasonable Content transition assistance.
CDI may specify from time to time the hardware and software required in order to use the Service (e.g., supported browser versions).
Modifications to the Terms of Service.
CDI may modify the Agreement if necessary to comply with any other agreements that CDI is currently bound by or will be bound by in the future, and/or with applicable law, as well as to adjust to changing business circumstances.
CDI will notify you of any changes to the Agreement, and your continued use of the Service will constitute your acceptance of the revised Agreement.
Source: Item 22 — CONTRACTS (FDD page 68)
What This Means (2024 FDD)
According to Chem Dry's 2024 Franchise Disclosure Document, Chem Dry reserves specific rights regarding the service provided to franchisees. Chem Dry retains the right to perform regularly scheduled updates, systems maintenance, and emergency maintenance on the service. This means that Chem Dry can proactively manage and improve the service's functionality and security.
Chem Dry also reserves the right to modify or discontinue the service (or any part of it), temporarily or permanently, with reasonable notice to the franchisee. While Chem Dry is not liable for any modification, suspension, or discontinuance of the service, they will provide reasonable content transition assistance if the service is discontinued. This ensures that franchisees are not left without support in such a situation.
Furthermore, Chem Dry may specify the hardware and software required to use the service and can modify the Software License Agreement to comply with other agreements or applicable laws, as well as to adjust to changing business circumstances. Franchisees will be notified of any changes to the agreement, and continued use of the service implies acceptance of the revised agreement. These provisions allow Chem Dry to adapt the service to evolving technological and legal landscapes, which may require franchisees to update their systems or practices to remain compliant and operational.