Does Chem Dry have the right to modify the specifications and components of the required Computer System?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
CDI may designate specify or require that certain brands, types, makes, and/or models of communications, computer systems, and hardware be used by you, including without limitation: (i) a compatible computer system that complies with our standards and specifications; (ii) archival back-up systems; (iii) internet access mode and speed; and (iv) physical, electronic, and other security systems (the "Computer System"). CDI may modify the specifications and components of the Computer System from time to time. Upon CDI's request, FRANCHISEE agrees to purchase and install the Computer System, including any upgrades or replacements CDI specifies.
Source: Item 23 — Receipts (FDD pages 68–264)
What This Means (2024 FDD)
According to Chem-Dry's 2024 Franchise Disclosure Document, Chem-Dry has the authority to modify the specifications and components of the computer system that franchisees are required to use.
The FDD specifies that Chem-Dry may designate the brands, types, makes, and models of communication and computer systems and hardware that franchisees must use. This includes a compatible computer system that complies with Chem-Dry's standards, archival back-up systems, internet access mode and speed, and physical, electronic, and other security systems.
Chem-Dry retains the right to modify these specifications and components over time. Franchisees are obligated to purchase and install the computer system, including any upgrades or replacements that Chem-Dry specifies, upon request. Franchisees must also pay initial and ongoing fees to Chem-Dry or its designee for licensing, maintenance, and support of any proprietary computer software/applications provided as part of the computer system. This software may include a credit card or other payment processing function, requiring franchisees to process all transactions through this component.