How does Chem Dry require payment for the monthly Software System fees?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
commended hardware system, if purchased new, will cost between $800 and $2,000. The Customer Service Management software system (the "Software System") is a web-based software application management system designed to help you manage service calls and appointments, maintain customer lists, and support your marketing efforts. You will be required to sign a Software License Agreement (see Exhibit C of the Franchise Agreement) and to use the Software System in the management of the franchised business. The monthly cost of the Software System is currently $100 - $500. CDI requires an automatic debit program for the payment of these fees. These monthly payments will be automatically deducted from your bank account. Existing businesses will be required to pay a one-t
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 37–45)
What This Means (2024 FDD)
According to Chem Dry's 2024 Franchise Disclosure Document, franchisees are required to use a Customer Service Management software system to manage their business. The monthly cost for this Software System ranges from $100 to $500. Chem Dry mandates that franchisees enroll in an automatic debit program for the payment of these software fees. These monthly payments will be automatically deducted from the franchisee's bank account.
This automatic debit requirement ensures that Chem Dry receives timely payments for the Software System, which is essential for franchisees to manage their service calls, customer lists, and marketing efforts. For existing businesses transitioning to this system, there is a one-time initial set-up fee of $500 to import their existing contact and customer information into the Software System.
It is important for prospective Chem Dry franchisees to factor in this ongoing monthly expense when evaluating the financial viability of the franchise. The automatic debit program means franchisees must maintain sufficient funds in their designated bank account to avoid any penalties or disruptions in service. This payment method is a fairly standard practice among franchisors who provide ongoing software or technology services to their franchisees.