During the Chem Dry new buyer training, what subjects are covered on Day One?

According to Chem Dry's 2024 Franchise Disclosure Document, the New Buyer Training program includes both in-person and virtual sessions. For the in-person training, Day One covers several key areas, including staff introductions, a job overview from the initial phone call to appointment completion, an introduction to carbonation, an introduction to equipment setup, hands-on equipment setup, and hands-on carpet cleaning. This in-person training involves 4 hours of classroom instruction and 4 hours of on-the-job training, and it typically takes place in Logan, Utah, though occasionally it may be held at another location.

In addition to the in-person training, there is also a virtual component to the New Buyer Training. The virtual Day One session focuses on On Track Training, which includes company setup, customer profile creation, scheduling, drip campaign setup, appointment scheduling, invoice processing, and a report overview. This virtual session lasts for 2 hours and is conducted at the franchisee's location.

Prospective Chem Dry franchisees should note that the New Buyer Training is a crucial part of the franchise agreement and must be completed within 90 days of signing the agreement and before opening the business. The initial package covers the cost for two people to attend the New Buyer Training, but additional attendees will be charged $75 per day per person. Franchisees are responsible for all travel and living expenses associated with the training. Understanding the structure and content of the training program is essential for preparing to successfully launch and operate a Chem Dry franchise.