What is the monthly cost for the Customer Service Management software system for a Chem Dry franchise?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
commended hardware system, if purchased new, will cost between $800 and $2,000. The Customer Service Management software system (the "Software System") is a web-based software application management system designed to help you manage service calls and appointments, maintain customer lists, and support your marketing efforts. You will be required to sign a Software License Agreement (see Exhibit C of the Franchise Agreement) and to use the Software System in the management of the franchised business. The monthly cost of the Software System is currently $100 - $500. CDI requires an automatic debit program for the payment of these fees. These monthly payments will be automatically deducted from your bank account. Existing businesses will be required to pay a one-t
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 37–45)
What This Means (2024 FDD)
According to Chem Dry's 2024 Franchise Disclosure Document, franchisees are required to use a Customer Service Management software system to manage their business. This web-based system helps with managing service calls and appointments, maintaining customer lists, and supporting marketing efforts.
The monthly cost for this Software System currently ranges from $100 to $500. Chem Dry requires franchisees to enroll in an automatic debit program for the payment of these fees, which will be automatically deducted from the franchisee's bank account.
In addition to the monthly fee, existing Chem Dry businesses are required to pay a one-time initial set-up fee of $500 to import their contact and customer information into the Software System. Franchisees should factor these ongoing and potential one-time costs into their financial projections when considering a Chem Dry franchise.