What is the estimated cost of the recommended new hardware system for a Chem Dry franchise?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
for the hardware or software systems. You are not
obligated to upgrade the hardware however you may wish to do so to take full advantage of the speed and efficiency of the software systems. We anticipate the recommended hardware system, if purchased new, will cost between $800 and $2,000. The Customer Service Management software system (the "Software System") is a web-based software application management system designed to help you manage service calls and appointments, maintain customer lists, and support your marketing efforts. You will be required to sign a Software License Agreement (see Exhibit C of the Franchise Agreement) and to use the Software System in the management of the franchised business. The monthly cost of the Software System is currently $100 - $500. CDI requires an automatic debit program for the payment of these fees. These monthly payments will be automatically deducted from your bank account. Existing businesses will be required to pay a one-t
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 37–45)
What This Means (2024 FDD)
According to Chem Dry's 2024 Franchise Disclosure Document, while franchisees are not obligated to upgrade their hardware, if they wish to purchase the recommended new hardware system, the estimated cost is between $800 and $2,000. This hardware is intended to maximize the speed and efficiency of Chem Dry's software systems.
Chem Dry franchisees are required to use the Customer Service Management software system, which is a web-based application for managing service calls, appointments, customer lists, and marketing efforts. Franchisees must also sign a Software License Agreement. The monthly cost for using this Software System ranges from $100 to $500, and Chem Dry requires an automatic debit program for the payment of these fees. Existing Chem Dry businesses will be required to pay a one-time initial set-up fee of $500 to import their contact and customer information into the system.
Chem Dry specifies that the computer system must include a DSL or cable modem high-speed Internet connection that meets the requirements for handling the current Software System. While Chem Dry will not have independent access to the information stored in the franchisee's computer hardware system, they will have independent access to information about the franchisee's business within the Software System. Chem Dry retains the right to change these requirements and specify certain brands, types, makes, and models of communication, computer systems, and hardware.