What cleaning solutions must the Chem-Dry franchisee use with the equipment?
Chem_Dry Franchise · 2024 FDDAnswer from 2024 FDD Document
and that the Equipment conforms to the requirements set by CDI under the Franchise Agreement. CDI offers other no warranty and assigns to Franchisee any and all rights to any express or implied warranty of each Equipment manufacturer. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES ON THE EQUIPMENT OFFERED, GIVEN OR PROVIDED BY CDI INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
EQUIPMENT USAGE. Franchisee agrees not to use the Equipment in any business or manner other than in the conduct of the Business pursuant to the Franchise Agreement. Franchisee acknowledges that the Equipment is proprietary to the Chem-Dry fran
Source: Item 23 — Receipts (FDD pages 68–264)
What This Means (2024 FDD)
According to Chem-Dry's 2024 Franchise Disclosure Document, franchisees must use only Chem-Dry authorized cleaning solutions with their equipment. This requirement is crucial for maintaining the integrity of the Chem-Dry franchise system and upholding its reputation. Using unauthorized solutions can be considered a breach of the Franchise Agreement. If a franchisee violates this provision, Chem-Dry has the right to repurchase the equipment for $10.00.
Chem-Dry emphasizes that the reputation and goodwill of the franchise system depend on consistent, high-quality service. To ensure this consistency, franchisees are obligated to offer only cleaning, spot removal, and protecting products and services that Chem-Dry authorizes. Franchisees must obtain prior written approval from Chem-Dry before offering or selling any service or product not already authorized for the Chem-Dry business.
Chem-Dry also provides initial training to franchisees on how to mix and apply cleaning solutions, as well as how to use the equipment properly. This training ensures that franchisees understand the correct procedures for delivering Chem-Dry's services. Franchisees may also be required to purchase additional equipment and cleaning solutions if they want to offer additional services beyond the standard required services. This ensures that all services provided under the Chem-Dry name meet the franchisor's standards.