What are the conditions under which a Checkersrallys franchisee would pay for additional guidance, assistance, or training?
Checkersrallys Franchise · 2025 FDDAnswer from 2025 FDD Document
the members the training staff he manages generally have between 5 and 15 years of experience conducting the training program.
You must replace any manager who fails to successfully complete a training program or who is otherwise not qualified to manage a Restaurant. We will not charge any fees for 2 attendees attending the initial training program. We may charge fees for additional attendees and for you and your personnel attending any additional training programs, whether optional or mandatory. You will be responsible for all compensation and expenses (including travel, meals and lodging) incurred in connection with any training programs. Neither you nor your employees will receive any compensation from us for services performed during training.
In addition to the initial training program, we may, in our discretion and at our own cost, send up to 3 of our representatives to the Franchised Restaurant for a period of up to 10 days to provide on-site support in connection with pre-opening and opening activities when the Franchised Restaurant is preparing to open for business. If you request, and we agree to provide (subject to our staff's availability and our approval), additional or special guidance, assistance, or training, then you will pay our then applicable charges, including our personnel's per diem charges and travel and living expenses.
We may also require you and your general or assistant managers to attend and successfully complete periodic or additional training programs.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 46–57)
What This Means (2025 FDD)
According to Checkersrallys's 2025 Franchise Disclosure Document, franchisees may incur charges for additional training and support under specific circumstances. While the initial training program accommodates two attendees without fees, Checkersrallys may charge fees for any additional attendees participating in the initial program. Furthermore, fees are applicable when franchisees or their personnel attend any subsequent training programs, whether these are optional or mandatory. It's important to note that franchisees are responsible for covering all compensation and expenses, including travel, meals, and lodging, associated with any training programs.
Beyond the standard training programs, Checkersrallys may provide on-site support at its discretion, covering the costs for up to three representatives to visit the franchised restaurant for up to 10 days during pre-opening and opening activities. However, if a franchisee requests additional or specialized guidance, assistance, or training, and Checkersrallys agrees to provide it, the franchisee will be required to pay Checkersrallys's then-applicable charges. These charges include per diem rates for personnel as well as covering their travel and living expenses.
This policy has a few implications for prospective franchisees. Franchisees should budget not only for the initial training but also for potential ongoing training needs. The costs for additional or special assistance can vary, so it's crucial to understand the potential scope and pricing of these services. Franchisees should discuss with Checkersrallys what situations might warrant additional support and how the associated costs are calculated to effectively manage their investment and operational expenses.