Under what circumstances does Checkers charge a Special Assistance fee, and what does this fee currently cover?

According to Checkers' 2025 Franchise Disclosure Document, a Special Assistance fee may be imposed if a franchisee requests special assistance from Checkers. Currently, this fee only covers Checkers' out-of-pocket expenses.

This means that if a Checkers franchisee requires additional support or intervention from the franchisor beyond the standard services, they will be responsible for covering the direct costs Checkers incurs in providing that assistance. This could include travel expenses, accommodation, meals, and other incidentals for Checkers personnel providing the support.

It is important for prospective Checkers franchisees to understand that the Special Assistance fee is not a fixed amount but rather depends on the specific circumstances and the level of assistance required. Franchisees should clarify with Checkers what constitutes "special assistance" and under what circumstances it might be needed. Understanding this policy is crucial for budgeting and financial planning, as unexpected needs for assistance could lead to unforeseen expenses.