Who is responsible for conducting day-to-day business activities at the Checkers Franchised Restaurant?
Checkers Franchise · 2025 FDDAnswer from 2025 FDD Document
ing Partner): (a) shall exert full-time, best efforts to the development and operation of the Franchised Restaurant and all other Restaurants you own; and (b) may not engage in any other business or activity, directly or indirectly, that requires substantial management responsibility or time commitments or otherwise may conflict with your obligations hereunder.
8.04 Management of Business. The Franchised Restaurant at all times must be under the direct, on-premises supervision of you (or your Operating Partner), or an Operator other than you (or your Operating Partner) that you appoint and authorize to conduct day-to-day business activities at the Franchised Restaurant, either of whom must (a) have sufficient experience (in our sole opinion) in the operation of a quick service restaurant; and (b) have successfully completed our initial training program to our satisfaction.
Even if you appoint an Operator for day-to-day operations, you (or your Operating Partner) must remain active in overseeing the Franchised Restaurant's ongoing business activities. If you (or your Operating Partner) own more than one Restaurant, then each such Restaurant must be under the direct on-premises
supervision of an Operator with sufficient experience (in our sole opinion) in the operation of a quick service restaurant that we have approved.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 64–65)
What This Means (2025 FDD)
According to Checkers' 2025 Franchise Disclosure Document, the responsibility for conducting day-to-day business activities at a franchised restaurant primarily falls on the franchisee, referred to as "you" in the document, or your Operating Partner. However, if the franchisee chooses, they can appoint and authorize an Operator to handle these daily activities. This Operator must have sufficient experience in quick-service restaurant operations, as determined by Checkers, and must successfully complete Checkers' initial training program.
Even if an Operator is appointed, the franchisee or their Operating Partner must remain actively involved in overseeing the restaurant's ongoing business. If a franchisee owns multiple Checkers restaurants, each location must have a qualified and Checkers-approved Operator providing direct, on-premises supervision. Checkers emphasizes the importance of franchisees keeping them informed about the identity of their Operators and ensuring these individuals are competent in their roles.
Ultimately, the franchisee or their Operating Partner retains full responsibility for all employment-related decisions at the restaurant. This includes hiring, firing, determining compensation, setting personnel policies, providing training, managing benefits, and maintaining overall supervision and discipline. This arrangement allows for flexibility in managing the restaurant while ensuring that Checkers' standards are maintained through a qualified and trained Operator, if the franchisee chooses to delegate daily operations.