What operating standards are outlined in Section 9 of the Checkers Franchise Agreement for the restaurant?
Checkers Franchise · 2025 FDDAnswer from 2025 FDD Document
9. RESTAURANT OPERATING STANDARDS.
9.01 Condition of Franchised Restaurant. You must maintain the Franchised Restaurant's condition and appearance in an attractive and clean manner so that the Franchised Restaurant can be efficiently operated at all times. You agree to maintain the Franchised Restaurant's condition and appearance and to make such modifications and additions to its layout, decor, and general theme as we may require at any time and from time to time, including replacement of worn-out or obsolete fixtures, equipment, furniture, signs and utensils, repair of the interior and exterior and appurtenant drive-thru and parking areas, and periodic cleaning and redecorating of the Premises. If at any time the general state of repair, appearance or cleanliness of the Franchised Restaurant or its fixtures, equipment, furniture, signs or utensils, does not meet our standards, we may notify you and specify the action you must take to correct such deficiency. If, within ten (10) days after receiving such notice, you fail or refuse to initiate and thereafter continue in good faith and with due diligence a bona fide program to complete such required maintenance, we have the right (in addition to our rights under Section 14), but not the obligation, to enter the Premises and do such maintenance on your behalf and at your expense. You must promptly reimburse us for such expenses, which we may automatically debit from your bank account in accordance with Section 6.05.
Source: Item 22 — CONTRACTS (FDD pages 91–92)
What This Means (2025 FDD)
According to the 2025 Checkers Franchise Disclosure Document, Section 9 outlines the restaurant operating standards. Checkers requires franchisees to maintain the condition and appearance of the franchised restaurant in an attractive and clean manner, ensuring efficient operation at all times. This includes making modifications and additions to the restaurant's layout, decor, and general theme as required by Checkers, which may involve replacing worn-out or obsolete fixtures, equipment, furniture, signs, and utensils. Franchisees are also responsible for repairing the interior and exterior, including drive-thru and parking areas, as well as periodic cleaning and redecorating of the premises.
If the general state of repair, appearance, or cleanliness of the restaurant does not meet Checkers' standards, Checkers will notify the franchisee and specify the necessary corrective actions. The franchisee must initiate and diligently continue a program to complete the required maintenance within ten days of receiving such notice. Failure to do so gives Checkers the right, but not the obligation, to enter the premises and perform the maintenance on behalf of the franchisee, at the franchisee's expense.
The franchisee is then required to promptly reimburse Checkers for these expenses, which Checkers may automatically debit from the franchisee's bank account. This ensures that all Checkers restaurants maintain a consistent standard of quality and appearance, protecting the brand's reputation and customer experience. This is a fairly standard clause in most franchise agreements, as it protects the brand from looking unkempt or uncared for.