Must a manager who is not the franchisee or Operating Partner complete the Checkers training program?
Checkers Franchise · 2025 FDDAnswer from 2025 FDD Document
hat requires substantial management responsibility or time commitments or otherwise may conflict with your obligations under the Franchise Agreement. Your Franchised Restaurant at all times must be managed by you (or your Operating Partner) or by a manager who has completed our training program to our satisfaction.
The Franchised Restaurant at all times must be under the direct, on-premises supervision of you (or your Operating Partner), or otherwise a manager-level employee other than you (or your Operating Partner) that you appoint and authorize to conduct day-to-day business activities at the Franchised Restaurant, either of whom must (a) have sufficient experience (in our sole opinion) in the operation of a quick service restaurant; and (b) have successfully completed our initial training program to our satisfaction. Your Operating Partner will be required to sign our Nondisclosure and Non-Competition Agreement, but we do not require manager-level employees to sign our Nondisclosure and Non-Competition Agreement.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 64–65)
What This Means (2025 FDD)
According to Checkers's 2025 Franchise Disclosure Document, if the franchisee or Operating Partner does not directly supervise the restaurant, a manager-level employee must be appointed to oversee day-to-day operations. This appointed manager must have sufficient experience in quick-service restaurant operations, in Checkers's opinion, and must successfully complete Checkers's initial training program.
This requirement ensures that even if the franchisee is not directly involved in the daily operations, a trained and qualified individual is present to maintain Checkers's standards. The manager's training is crucial for upholding brand consistency and operational efficiency.
Checkers retains the right to require general or assistant managers to attend periodic or additional training programs. The franchisee is responsible for keeping Checkers informed about the identity of their operators and ensuring these personnel are competent in their duties. This highlights the ongoing commitment to training and development within the Checkers franchise system.