How does Checkers communicate modifications to specifications and standards to suppliers?
Checkers Franchise · 2025 FDDAnswer from 2025 FDD Document
We may formulate and modify, at our sole discretion, specifications and standards we impose on franchisees and suppliers. Specifications and standards are issued to franchisees through the Operations Manual (defined below) and to suppliers by written notice. The "Operations Manual" is our confidential operations manual, as we may amend at any time, which may consist of one or more manuals or communications, containing our mandatory and suggested standards, specifications and operating procedures relating to the development and operation of Restaurants and other information relating to your obligations as a franchisee and operator of a Restaurant. The term "Operations Manual" also includes all instructions or communications we or our representatives may transmit to you or a substantial number of franchisees, whether in writing or through other media, concerning aspects or modifications to the System, standards, specifications and operating procedures, including bulletins, emails, limited access intranet sites, videotapes, audio tapes, or any other electronic medium.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 39–44)
What This Means (2025 FDD)
According to Checkers's 2025 Franchise Disclosure Document, Checkers may modify specifications and standards imposed on franchisees and suppliers. These specifications and standards are communicated to franchisees through the Operations Manual, which may be amended at any time and can consist of one or more manuals or communications. The Operations Manual contains mandatory and suggested standards, specifications, and operating procedures related to the development and operation of restaurants.
For suppliers, Checkers communicates modifications to specifications and standards through written notice. The Operations Manual also includes all instructions or communications that Checkers or its representatives may transmit to franchisees or a substantial number of franchisees, whether in writing or through other media. This includes bulletins, emails, limited access intranet sites, videotapes, audio tapes, or any other electronic medium, concerning aspects or modifications to the System, standards, specifications, and operating procedures.
Prospective franchisees should understand that Checkers retains the right to modify these standards and specifications at its sole discretion. Therefore, staying informed through all channels of communication, including the Operations Manual and any written notices, is crucial for franchisees and suppliers to ensure compliance and maintain uniformity in quality and service.