How does Checkers communicate modifications to specifications and standards to franchisees?
Checkers Franchise · 2025 FDDAnswer from 2025 FDD Document
We may formulate and modify, at our sole discretion, specifications and standards we impose on franchisees and suppliers. Specifications and standards are issued to franchisees through the Operations Manual (defined below) and to suppliers by written notice. The "Operations Manual" is our confidential operations manual, as we may amend at any time, which may consist of one or more manuals or communications, containing our mandatory and suggested standards, specifications and operating procedures relating to the development and operation of Restaurants and other information relating to your obligations as a franchisee and operator of a Restaurant. The term "Operations Manual" also includes all instructions or communications we or our representatives may transmit to you or a substantial number of franchisees, whether in writing or through other media, concerning aspects or modifications to the System, standards, specifications and operating procedures, including bulletins, emails, limited access intranet sites, videotapes, audio tapes, or any other electronic medium.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 39–44)
What This Means (2025 FDD)
According to Checkers' 2025 Franchise Disclosure Document, Checkers may formulate and modify specifications and standards imposed on franchisees and suppliers at its sole discretion. These specifications and standards are communicated to franchisees through the Operations Manual and to suppliers via written notice.
The Operations Manual, which Checkers may amend at any time, includes mandatory and suggested standards, specifications, and operating procedures for restaurant development and operation, as well as other information regarding franchisee obligations. The term "Operations Manual" also encompasses any instructions or communications transmitted to franchisees, whether in writing or through other media, concerning aspects or modifications to the System, standards, specifications, and operating procedures. This includes bulletins, emails, limited access intranet sites, videotapes, audio tapes, or any other electronic medium.
This means that Checkers franchisees must stay informed of updates and changes through various channels, including written manuals and electronic communications. Franchisees should regularly check these communication channels to ensure compliance with the latest standards and specifications. This also highlights the importance of maintaining open communication with Checkers to address any questions or concerns regarding these modifications.