What are the approximate annual ongoing costs for the Aloha software maintenance for 3 terminals plus each additional terminal that a Checkers franchisee must pay directly to the suppliers?
Checkers Franchise · 2025 FDDAnswer from 2025 FDD Document
aurant management system will be approximately $22,000 to $27,000, depending on the size of your Franchised Restaurant. Currently, the approximate annual ongoing costs of those systems which you must pay directly to the suppliers are $1,400 to $1,600 for Xenial support; approximately $450 for Aloha software maintenance for 3 terminals plus $90 for each additional terminal (plus applicable taxes); and between $1,100 and $6,000 for hardware depending on the hardware in use at the Franchised Restaurant (after second year of use) (plus applicable taxes). In addition, you must pay us or our affiliate a quarterly fee ranging from $190 to $370 for ongoing cos
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 46–57)
What This Means (2025 FDD)
According to Checkers' 2025 Franchise Disclosure Document, franchisees must pay annual ongoing costs directly to suppliers for certain systems. The approximate annual cost for Aloha software maintenance is $450 for 3 terminals, with an additional $90 for each terminal beyond the initial three, plus applicable taxes.
For a Checkers franchisee, this means that the more terminals a restaurant uses, the higher the annual software maintenance costs will be. For example, a restaurant with 5 terminals would pay $450 for the first three, plus $90 for each of the two additional terminals, totaling $630 annually before taxes.
In addition to the Aloha software maintenance, Checkers franchisees also face other technology-related costs. These include $1,400 to $1,600 annually for Xenial support, and between $1,100 and $6,000 for hardware after the second year of use, plus applicable taxes. Franchisees also pay Checkers a quarterly fee ranging from $190 to $370 for ongoing costs, which includes costs related to the Aloha Command and Configuration Center ($90) and Menu Management services ($95).