Are there any specifications related to the food and beverage items on the 'Chatime Menu'?
Chatime Franchise · 2025 FDDAnswer from 2025 FDD Document
5.10 Chatime Menu
- (1) Franchisee acknowledges that the Chatime Menu forms a key part of the Chatime brand and image. Accordingly, Franchisee must ensure that it strictly complies with the requirements of Franchisor relating to:
- (a) The Chatime Menu; and
- (b) The areas and manner of preparation of food items for sale from the Outlet,
as set out in the Operations Manual or as otherwise specified from time to time by Franchisor.
- (2) Franchisee must ensure that it:
- (a) Offers for sale from the Outlet the complete range of food and beverages on the Chatime Menu and that such food and beverage items are prepared in accordance with the Chatime Menu;
- (b) Does not offer, sell, or supply any food or beverages that are not specified on the Chatime Menu; and
- (c) Acquires all products (including Raw Materials) required to prepare Products on the Chatime Menu only from Approved Suppliers.
Source: Item 23 — Receipts (FDD pages 58–262)
What This Means (2025 FDD)
According to Chatime's 2025 Franchise Disclosure Document, the Chatime Menu is a critical element of the brand's image, and franchisees must strictly adhere to the franchisor's requirements. These requirements pertain to the menu itself and the preparation of food items for sale at the outlet, as detailed in the Operations Manual or as specified by Chatime.
Chatime franchisees are obligated to offer the complete range of food and beverages listed on the Chatime Menu, preparing these items according to the menu's guidelines. They are prohibited from selling any food or beverages not included on the Chatime Menu.
To ensure consistency and quality, franchisees must acquire all products, including raw materials, needed to prepare Chatime Menu items exclusively from approved suppliers. This standardization helps maintain the brand's reputation and customer expectations across all locations.