Since when has Justin Higgins been the director of operations for Chatime and its parent company?
Chatime Franchise · 2025 FDDAnswer from 2025 FDD Document
Mr. Higgins has been the director of operations for us and our parent Chatime Global LLC since February 2024, based in Florida. Prior to joining us, Mr. Higgins held several positions at Scenthound in Jupiter, Florida, including director of strategic integrations from August 2023 to January 2024, director of franchise operations from January 2023 to August 2023, senior franchise business coach from February 2022 to January 2023, and franchise success manager from September 2020 to February 2022. From February 2018 to September 2020, he was a franchise business consultant for Self Esteem Brands LLC in Woodbury, Minnesota.
Source: Item 2 — Business Experience (FDD page 10)
What This Means (2025 FDD)
According to Chatime's 2025 Franchise Disclosure Document, Justin Higgins has been the director of operations for Chatime and its parent company, Chatime Global LLC, since February 2024. He is based in Florida.
Prior to joining Chatime, Mr. Higgins held several positions at Scenthound in Jupiter, Florida. These positions included director of strategic integrations from August 2023 to January 2024, director of franchise operations from January 2023 to August 2023, senior franchise business coach from February 2022 to January 2023, and franchise success manager from September 2020 to February 2022.
Before his time at Scenthound, from February 2018 to September 2020, Mr. Higgins worked as a franchise business consultant for Self Esteem Brands LLC in Woodbury, Minnesota. His experience in franchising and restaurant operations spans more than ten years, during which he has led people, operations, and training functions across multi-site customer-facing operations.