What is the range of on-the-job training hours for Back of House Kitchen Operation at a Chatime franchise?
Chatime Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training | Hours of On-the-Job Training |
|---|---|---|
| Corporate and Training Overview and Introduction | 6 to 8 | |
| Front of House Counter Operation | 6 to 8 | |
| Back of House Kitchen Operation | 6 to 8 | |
| Outlet Opening and Closing Procedures | 6 to 8 | |
| Point of Sale Training | 2 to 4 | |
| Inventory and Stock Controls | 6 to 8 | |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 27–35)
What This Means (2025 FDD)
According to Chatime's 2025 Franchise Disclosure Document, the on-the-job training for Back of House Kitchen Operation is between 6 to 8 hours. This training is part of the broader initial and ongoing training programs that Chatime provides to franchisees and their staff. The initial training is mandatory for franchisees, general managers, and key management personnel.
This on-the-job training is designed to equip staff with the practical skills needed to effectively manage kitchen operations. The initial training program is conducted at designated company-owned locations, approved training locations, Chatime stores, or the franchisee's own Chatime location. The initial training program involves approximately two weeks of instruction for up to four people trained together at the same time.
Chatime also provides ongoing competency-based training throughout the term of the franchise agreement. This training can be conducted in person, digitally, or through a combination of methods. Franchisees are responsible for ensuring their staff meets the required training benchmarks, and failure to do so may result in additional training costs and potential delays in the store's opening. The franchisee must also ensure that their managers and themselves have sufficient literacy and fluency in English to complete the training program and communicate effectively with employees, customers, and suppliers.