What is the purpose of Chatime having the right to approve architects and other design and construction professionals?

According to Chatime's 2025 Franchise Disclosure Document, Chatime retains the right to approve architects and other design and construction professionals to maintain consistency, uniformity, and quality within the Chatime system and uphold the brand's image. While Chatime has this right, it is not obligated to exercise it.

For a prospective franchisee, this means that Chatime can influence the design and construction of the outlet to ensure it aligns with the brand's standards. This helps maintain a consistent look and feel across all Chatime locations, which can be important for brand recognition and customer experience. Franchisees must adhere to Chatime's System Standards during construction and development of their outlet.

Chatime also requires franchisees to use their approved suppliers for various services like real estate, construction management, architectural, engineering, design, permit acquisition, and site visits. Furthermore, franchisees need written approval from Chatime for any significant changes to previously approved construction plans. Chatime has 10 business days to approve or disapprove changes to the Approved Plans.

These stipulations ensure that each Chatime outlet reflects the brand's image and meets its standards for quality and uniformity. While this may limit a franchisee's autonomy in designing their store, it also provides a framework and support system to help ensure the outlet is set up for success in accordance with Chatime's established model.