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Can the monthly license fees for the Chatime technology stack vary, and if so, under what circumstances?

Chatime Franchise · 2025 FDD

Answer from 2025 FDD Document

designated supplier directly or to us if so designated.

We estimate the monthly license fees payable for the technology stack to range from $700 to $950.

The specific fee can vary further if you elect to utilize certain additional optional extras, features or touchpoints.

Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 27–35)

What This Means (2025 FDD)

According to Chatime's 2025 Franchise Disclosure Document, the monthly license fees for the technology stack can vary. Chatime estimates these fees to range from $700 to $950 per month. This range suggests that the specific fee depends on several factors.

The specific fee can fluctuate if a franchisee chooses to incorporate additional optional extras, features, or touchpoints into their technology stack. This implies that the base technology stack has a set cost, but franchisees have the flexibility to customize their systems, which will affect the monthly fees. These fees are payable for each element of the technology stack either to the designated supplier directly or to Chatime if so designated.

It is important for prospective Chatime franchisees to understand the components of the technology stack and the costs associated with any optional extras. The technology stack includes items such as the Revel point of sale system, customer-facing self-serve kiosk, digital menu board and supporting software, Olo delivery aggregator middleware, Como Chatime digital application (app) and CRM for customer ordering and communication, and Deputy time and attendance and rostering software. Understanding these costs and the potential for variation is crucial for budgeting and financial planning.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.