What is the maximum number of people Chatime will provide initial training to?
Chatime Franchise · 2025 FDDAnswer from 2025 FDD Document
- (1) Franchisor will provide to Franchisee, Guarantor, and any senior managers nominated by Franchisor (up to a maximum of 4 people), a minimum of two weeks continuous days training in English (Initial Training), by one or more Franchisor representatives. Franchisee shall pay Franchisor an Initial Training Fee for the Initial Training. The Initial Training will be conducted at any place designated by Franchisor. Franchisee must ensure that the Initial Training is commenced by the designated persons no earlier than two months prior to your Chatime Store's Opening and completed by no later than your Chatime Store's Opening.
- (2) If deemed necessary by Franchisor, additional training will be provided by Franchisor either immediately following the Initial Training or otherwise at a place and time determined by Franchisor. Franchisor may charge Franchisee a reasonable fee for such additional training, in addition to the travel, meal and accommodation costs of the trainers, and Franchisee must pay that fee upon receipt of an invoice from Franchisor.
- (3) In relation to the initial training described in clause 3.1(1) or 3.1(2), Franchisee agrees to:
- (a) Ensure that all relevant persons attend the training at such times and places specified by Franchisor and complete their training to Franchisor's satisfaction; and
- (b) Bear the full costs and risk of all trainees' attendance at such training programs (including their compensation, travel, accommodation, meals, employee wages and entitlements, uniforms, workers' compensation insurance and personal expenses).
Source: Item 23 — Receipts (FDD pages 58–262)
What This Means (2025 FDD)
According to Chatime's 2025 Franchise Disclosure Document, Chatime will provide initial training to the franchisee, guarantor, and any senior managers nominated by Chatime, up to a maximum of 4 people. This initial training is a minimum of two weeks of continuous days training in English, conducted by one or more Chatime representatives. The training location will be designated by Chatime.
The franchisee must ensure that the designated persons commence the initial training no earlier than two months prior to the Chatime store's opening and complete it no later than the store's opening. This ensures that the franchisee and their team are adequately prepared before launching the business. The franchisee is responsible for covering all costs and risks associated with the trainees' attendance, including compensation, travel, accommodation, meals, wages, uniforms, workers' compensation insurance, and personal expenses.
Chatime may also deem it necessary to provide additional training immediately following the initial training or at another time and place determined by Chatime. The franchisee may be charged a reasonable fee for this additional training, on top of covering the travel, meal, and accommodation costs of the trainers. This clause ensures that Chatime has the flexibility to provide further support and training as needed, although it comes at an additional cost to the franchisee.