What kind of business responsibilities are prohibited for a Chatime operating manager?
Chatime Franchise · 2025 FDDAnswer from 2025 FDD Document
siness and provide direct, day to-day supervision of the operation of the Franchised Business as provided in the then-current Operations Manual. The current Operations Manual requires the Operating Manager to devote at least 38 hours per week to the day to day operations of your Chatime Store. The Operating Manager shall not directly or indirectly engage in any other business or other activity that requires any significant management responsibility or time commitments or that may otherwise conflict with Franchisee's obligations under this Agreement.
- (3) The Operating Manager will ensure at all times the proper levels of customer service in accordance with the Operations Manual and this Agreement.
Source: Item 15 — Obligation to Participate in the Actual Operation of the Franchise Business (FDD pages 41–42)
What This Means (2025 FDD)
According to Chatime's 2025 Franchise Disclosure Document, the operating manager is prohibited from engaging in other business or activities that demand significant management responsibility or time commitments. These outside activities are not allowed if they conflict with the franchisee's obligations under the Franchise Agreement.
Chatime mandates that the Operating Manager must devote their full time, attention, and effort to the franchised business. The current Operations Manual requires the Operating Manager to work at least 38 hours per week in the daily operations of the Chatime store. This ensures that the manager is fully dedicated to the success of the franchise.
This requirement ensures that the Chatime store is actively managed and that customer service meets the standards set by Chatime. The franchisee must ensure the operating manager exerts their full-time efforts to the franchising, development, and operation of the Chatime network.