Where is Justin Higgins, the director of operations for Chatime, based?
Chatime Franchise · 2025 FDDAnswer from 2025 FDD Document
Mr. Higgins has been the director of operations for us and our parent Chatime Global LLC since February 2024, based in Florida. Prior to joining us, Mr. Higgins held several positions at Scenthound in Jupiter, Florida, including director of strategic integrations from August 2023 to January 2024, director of franchise operations from January 2023 to August 2023, senior franchise business coach from February 2022 to January 2023, and franchise success manager from September 2020 to February 2022. From February 2018 to September 2020, he was a franchise business consultant for Self Esteem Brands LLC in Woodbury, Minnesota.
Source: Item 2 — Business Experience (FDD page 10)
What This Means (2025 FDD)
According to Chatime's 2025 Franchise Disclosure Document, Justin Higgins, the Director of Operations for both Chatime and its parent company Chatime Global LLC, is based in Florida. He has held this position since February 2024.
Prior to joining Chatime, Mr. Higgins held several positions at Scenthound in Jupiter, Florida, including director of strategic integrations from August 2023 to January 2024, director of franchise operations from January 2023 to August 2023, senior franchise business coach from February 2022 to January 2023, and franchise success manager from September 2020 to February 2022.
Before his time at Scenthound, Mr. Higgins worked as a franchise business consultant for Self Esteem Brands LLC in Woodbury, Minnesota, from February 2018 to September 2020. This background indicates that Mr. Higgins has extensive experience in franchising and operations, which he now brings to his role at Chatime.