What items are included in the 'Chatime Menu' as defined by the franchise agreement?
Chatime Franchise · 2025 FDDAnswer from 2025 FDD Document
(8) Chatime Menu means the food and beverage items specified in the Operations Manual or otherwise in writing by Franchisor which must be offered for sale by Franchisees from Outlets and includes, as relevant, any specifications in relation to those products.
(53) Products means all Raw Materials, products, food items, and merchandise which Franchisor from time to time authorizes for sale by Developer and Franchisees at Outlets, and includes products on the Chatime Menu and all products ancillary to the supply and service of products on the Chatime Menu such as cups, utensils, and ingredients as specified in the Operations Manual or any Operations Manual Addendum.
This clause specifically excludes those that Franchisor does not authorize for sale by Developer and Franchisees at Outlets and those for sale outside of Outlets including, without limitation, instant drink mix packets.
- (1) Franchisee acknowledges that the Chatime Menu forms a key part of the Chatime brand and image. Accordingly, Franchisee must ensure that it strictly complies with the requirements of Franchisor relating to:
- (a) The Chatime Menu; and
- (b) The areas and manner of preparation of food items for sale from the Outlet,
as set out in the Operations Manual or as otherwise specified from time to time by Franchisor.
- (2) Franchisee must ensure that it:
- (a) Offers for sale from the Outlet the complete range of food and beverages on the Chatime Menu and that such food and beverage items are prepared in accordance with the Chatime Menu;
- (b) Does not offer, sell, or supply any food or beverages that are not specified on the Chatime Menu; and
- (c) Acquires all products (including Raw Materials) required to prepare Products on the Chatime Menu only from Approved Suppliers.
Source: Item 23 — Receipts (FDD pages 58–262)
What This Means (2025 FDD)
According to the 2025 Chatime Franchise Disclosure Document, the Chatime Menu is defined as the food and beverage items specified in the Operations Manual or otherwise in writing by Chatime, which franchisees must offer for sale from their outlets. This definition also includes any relevant specifications related to those products.
This means that as a Chatime franchisee, you are obligated to sell the complete range of food and beverage items listed on the Chatime Menu and prepare them according to the menu's guidelines. You are prohibited from offering or selling any food or beverages that are not included on the Chatime Menu. Furthermore, all products, including raw materials, required to prepare the Chatime Menu items must be sourced exclusively from approved suppliers.
The Chatime Menu is a key component of the Chatime brand and image, so franchisees must strictly adhere to Chatime's requirements regarding the menu and the preparation of food items. The Operations Manual will provide detailed instructions and specifications, and Chatime may also provide additional written instructions from time to time. This ensures consistency across all Chatime locations and maintains the brand's standards.
'Products' are defined as all raw materials, products, food items, and merchandise that Chatime authorizes for sale at the outlet. This includes items on the Chatime Menu, as well as ancillary products like cups, utensils, and ingredients, as specified in the Operations Manual or any addendum. However, it specifically excludes items that Chatime does not authorize for sale at the outlet, such as instant drink mix packets, or those for sale outside of the outlet.