What information are suppliers required to share with Chatime?

According to Chatime's 2025 Franchise Disclosure Document, approved suppliers are required to share shipping, distribution, and all other relevant information with Chatime. This requirement ensures that Chatime maintains oversight and control over its supply chain, which is crucial for maintaining the consistency and quality of its products and services across all franchise locations.

For a prospective franchisee, this means that any supplier they propose must be willing to share comprehensive information with Chatime. This includes not only details about the products themselves but also logistical data related to shipping and distribution. This requirement is part of Chatime's broader strategy to ensure that all suppliers meet the system's specifications, standards, and requirements.

The FDD also indicates that Chatime's criteria for approving suppliers are not available to franchisees or proposed suppliers. To become an approved supplier, a written request must be submitted to Chatime, and samples may be required for testing at an independent laboratory. The requesting party will bear all costs associated with the testing and approval process, regardless of the outcome. Furthermore, suppliers may be required to sign a non-disclosure agreement or a performance guarantee. Chatime may change its specifications, standards, and requirements at any time, and there is no limit on its right to do so. This highlights the importance of selecting suppliers who are willing to comply with Chatime's requirements.