Where can I find the list of items included in the 'Chatime Menu'?
Chatime Franchise · 2025 FDDAnswer from 2025 FDD Document
- (8) Chatime Menu means the food and beverage items specified in the Operations Manual or otherwise in writing by Franchisor which must be offered for sale by Franchisees from Outlets and includes, as relevant, any specifications in relation to those products.
Source: Item 23 — Receipts (FDD pages 58–262)
What This Means (2025 FDD)
According to Chatime's 2025 Franchise Disclosure Document, the list of items included in the Chatime Menu can be found in the Operations Manual or as otherwise specified in writing by Chatime. The Chatime Menu is defined as the food and beverage items that franchisees must offer for sale from their outlets, including any relevant specifications for those products.
As a franchisee, you are required to offer the complete range of food and beverage items on the Chatime Menu and prepare them according to the menu's guidelines. You are also prohibited from offering, selling, or supplying any food or beverages that are not specified on the Chatime Menu. To ensure consistency and quality, all products, including raw materials needed to prepare the Chatime Menu items, must be acquired exclusively from approved suppliers.
Compliance with the Chatime Menu is crucial because it is considered a key part of the Chatime brand and image. Franchisees must strictly adhere to Chatime's requirements regarding the menu and the preparation of food items for sale from the outlet, as detailed in the Operations Manual or as otherwise communicated by Chatime. This ensures that all Chatime locations maintain a consistent brand experience for customers.