How does Chatime communicate changes to its standard trading terms and conditions?

According to Chatime's 2025 Franchise Disclosure Document, changes to the standard trading terms and conditions are communicated to franchisees either in writing or specified in the Operations Manual. The 'Terms of Trade' are defined as Chatime's current trading terms and conditions, which Chatime may amend. These amendments are then notified to the franchisee either in writing or within the Operations Manual. The current trading condition is 'Ex Works California or other Chatime wholesale facility in the continental United States' with payment terms of 'T/T in advance (without any bank charges)'.

This means that a Chatime franchisee needs to stay updated with both written notices from Chatime and any revisions to the Operations Manual to remain compliant with the current trading terms. It is the franchisee's responsibility to ensure they are aware of these changes, as they govern the financial and logistical aspects of procuring supplies from Chatime. Failing to adhere to the updated terms could result in breaches of the franchise agreement.

In the franchise industry, it is common for franchisors to update their operational manuals and policies periodically. Franchisees are typically responsible for staying informed about these changes. Chatime's method of communicating changes through written notices and the Operations Manual is a fairly standard approach. Franchisees should, therefore, regularly check for updates from Chatime to ensure they are operating under the most current guidelines and terms.