What action must a Chatime franchisee take if an approved supplier's approval is revoked?

According to Chatime's 2025 Franchise Disclosure Document, if Chatime revokes approval of a supplier, Chatime will inform the franchisee of the revocation, and the franchisee must cease using that supplier. This policy ensures that Chatime franchisees adhere to the brand's standards and maintain consistency across all locations.

This requirement means a Chatime franchisee must be prepared to switch suppliers if Chatime withdraws its approval from a previously approved vendor. This could happen if the supplier's performance declines, if Chatime changes its specifications or standards, or for other reasons determined by Chatime. The franchisee does not have a say in this decision.

This stipulation is fairly standard in franchising, as franchisors typically maintain tight control over their supply chain to protect brand quality and consistency. However, it's important for a prospective Chatime franchisee to understand that they may need to adapt quickly to changes in approved suppliers and should inquire about the frequency with which Chatime changes or revokes supplier approvals during their due diligence.