Who is required to complete the Initial PUD Training for Cd One Price Cleaners?
Cd_One_Price_Cleaners Franchise · 2025 FDDAnswer from 2025 FDD Document
You (or your Designated Principal) and either the Store's general manager or assistant manager must complete the Initial PUD Training to our satisfaction before you may provide PUD Services. We may terminate the Franchise Agreement if we conclude that you or your personnel attending training do not appear to possess the skills necessary to properly provide the PUD Services. Your trained personnel must then provide training to your drivers and other personnel on the performance of PUD Services and the use of the Order Processing System under the PUD Standards. We provide the Initial PUD Training at no additional charge, but you must pay all expenses incurred in training programs, including the costs of transportation, lodging, meals and any compensation for participants associated with Store. You may not begin providing PUD Services until we notify you and COW that your personnel have completed the Initial PUD Training and COW has completed all adaptations to and testing of the Order Processing System, including territory set up, in order to accept orders from your PUD Services customers. You must begin providing PUD Services within 10 business days after we deliver that notice (the "PUD Start Date"). (PUD Addendum – Section 2)
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 33–47)
What This Means (2025 FDD)
According to Cd One Price Cleaners' 2025 Franchise Disclosure Document, if a franchisee signs the PUD Addendum to offer Pickup and Delivery (PUD) services, they, or their Designated Principal, along with the store's general manager or assistant manager, must satisfactorily complete the Initial PUD Training before providing PUD services. Cd One Price Cleaners may terminate the Franchise Agreement if they believe the franchisee or their personnel lack the necessary skills to provide PUD services properly.
After completing the Initial PUD Training, the trained personnel are responsible for training the drivers and other staff on performing PUD services and using the Order Processing System, following the PUD Standards. The franchisee cannot start offering PUD services until Cd One Price Cleaners and COW (presumably a third-party partner) confirm that the franchisee's personnel have finished the Initial PUD Training and COW has completed all necessary adaptations and testing of the Order Processing System, including setting up the territory to handle orders from PUD service customers.
The franchisee must start providing PUD services within 10 business days after receiving notice that the training and system adaptations are complete. The franchisee is responsible for covering all expenses related to the training programs, including transportation, lodging, meals, and any compensation for their personnel attending the training. Cd One Price Cleaners provides the Initial PUD Training at no additional charge.
This requirement ensures that franchisees offering PUD services are adequately trained and prepared to meet Cd One Price Cleaners' standards, which helps maintain service quality and customer satisfaction. The initial training is conducted before the franchisee starts providing PUD services.