What are 'PUD Standards' for Cd One Price Cleaners franchisees?
Cd_One_Price_Cleaners Franchise · 2025 FDDAnswer from 2025 FDD Document
NOW, THEREFORE, in consideration of the mutual covenants and agreements contained in this Addendum and in the Franchise Agreement and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:
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- Acknowledgements and Agreement to Provide PUD Services. Franchisee acknowledges that the standards, specifications, operating procedures and rules applicable to providing PUD Services, as Franchisor may periodically promulgate and modify them (collectively, the "PUD Standards"), have evolved over time as Franchisor's affiliates and certain franchisees have tested and refined the model and procedures for offering PUD Services as well as the marketing of PUD Services to consumers. Franchisee agrees to provide the PUD Services from the Store during the term of this Addendum in accordance with the PUD Standards and the terms and conditions of this Addendum and the Franchise Agreement. Franchisee must offer all PUD Services that Franchisor periodically specifies. Franchisee shall use its best efforts to maximize the Gross Revenue generated by the PUD Services, subject to and in compliance with this Addendum and the Franchise Agreement.
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- Training. Franchisor agrees to provide an initial training program to Franchisee on the performance of PUD Services and the use of the Order Processing System (the "Initial PUD Training"). Franchisee (or its Designated Principal) and either the Store's general manager or assistant manager must complete the Initial PUD Training to Franchisor's satisfaction before Franchisee may provide PUD Services. Franchisee's trained personnel must then provide training to Franchisee's drivers and other personnel on the performance of PUD Services and the use of the Order Processing System in accordance with the PUD Standards.
Source: Item 22 — Contracts (FDD page 72)
What This Means (2025 FDD)
According to Cd One Price Cleaners' 2025 Franchise Disclosure Document, the 'PUD Standards' encompass the standards, specifications, operating procedures, and rules applicable to providing Pickup and Delivery (PUD) services. These standards are subject to periodic modifications and promulgation by the franchisor. The franchisor has developed these standards over time through testing and refinement of the PUD service model and marketing strategies by its affiliates and franchisees.
As a Cd One Price Cleaners franchisee, you must offer all PUD Services that the franchisor specifies and agree to provide PUD Services from your store in accordance with these PUD Standards, as well as the terms and conditions outlined in the franchise agreement and its addendum. Franchisees are expected to maximize gross revenue generated by the PUD Services while adhering to these guidelines.
Before offering PUD services, franchisees (or their designated principal) and either the store's general manager or assistant manager must complete the franchisor's initial training program on PUD Services and the use of the Order Processing System. Following this initial training, the franchisee's trained personnel are responsible for training drivers and other staff on PUD service performance and the Order Processing System, ensuring compliance with the PUD Standards.