When is the Non-Standard Customer Fee due for Cd One Price Cleaners franchisees?
Cd_One_Price_Cleaners Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of fee(1) | Amount | Due Date | Remarks |
|---|---|---|---|
| Technology Fee | 5% of Gross PUD Revenues | Weekly on the day of the week we specify | We may change these methods of calculating and paying this fee for you and all similarly situated CD Store franchisees upon 60 days’notice |
| Non-Standard Customer Fee(6) | Currently $50 per hour, plus expenses (including any required payments to POS system licensor and other vendors), could increase if costs increase but will not be more than $300 per hour | As incurred | Covers our costs to review Non-Standard Customer (defined below) opportunity and changes to the Order Processing System (defined below) (See Note 6) |
| Referral Fee(7) | Amount we or COW negotiates with Referral Source (defined below), but will not be more than 5% of Gross PUD Revenue from the Referral Source customers | As incurred | See Note 7 |
| Customer success management payments(8) | Amounts we specify to address customer issues, but will not be more than $25 per customer per order | As incurred | See Note 8 |
Source: Item 6 — Other Fees (FDD pages 13–20)
What This Means (2025 FDD)
According to Cd One Price Cleaners's 2025 Franchise Disclosure Document, the Non-Standard Customer Fee is due 'as incurred.' This means the fee is payable when Cd One Price Cleaners incurs the costs associated with reviewing a Non-Standard Customer opportunity or making changes to the Order Processing System.
The Non-Standard Customer Fee covers Cd One Price Cleaners's costs to review Non-Standard Customer opportunities and changes to the Order Processing System. The fee is currently $50 per hour, plus expenses, including any required payments to POS system licensor and other vendors. This fee could increase if costs increase, but will not be more than $300 per hour.
Cd One Price Cleaners defines 'Standard Customers' as customers who enroll through the Order Processing System for PUD Services provided under the Standard Terms. 'Non-Standard Customers' are those who enroll through the Order Processing System for PUD Services provided under terms that differ in any way from the Standard Terms offered to Standard Customers. If a franchisee wants to provide PUD Services to any Non-Standard Customer, they must provide Cd One Price Cleaners and COW with requested information concerning the customer, the locations, and any proposed variations to the Standard Terms.