What must a Cd One Price Cleaners franchisee do to ensure the highest degree of quality and service?

ises**. Franchisee shall use and occupy the Store's premises solely for the operation of the business franchised hereunder, shall refrain from using or permitting the use of the premises for any other purpose or activity, and shall keep the Store open and in normal operation for at least such minimum hours and days as Franchisor may specify in the Manual or otherwise in writing, and as may be required by the Lease.

• 6.3 Conformity to Operating Plans and Standards. To ensure that the highest degree of quality and service is maintained, Franchisee shall operate the Store in strict conformity with the Operating Plans and such other methods, standards and specifications as Franchisor may from time to time prescribe as being mandatory in the Manual or otherwise in writing. Franchisee shall refrain from (a) deviating from such Operating Plans and other mandatory methods, standards and specifications without Franchisor's prior written consent; and (b) otherwise operating in any manner which reflects adversely on the Proprietary Marks. The Operating Plans and such other mandatory methods, standards and specifications may regulate any aspect of the Store's condition, operation, business and maintenance (subject to Section 5.1 above). Without limiting the generality of the foregoing:

• 6.3.1 Franchisee shall maintain in sufficient supply, and use at all times, only such products, equipment, materials, signs and supplies (including, but not limited to, employee uniforms) as conform to Franchisor's standards and specifications, and shall refrain from using non-conforming items.
• 6.3.2 Franchisee shall sell or offer for sale only such products and services as meet Franchisor's uniform standards of quality, have been expressly approved for sale in writing by Franchisor, and comply with Franchisor's customer service standards and other methods and techniques for services; shall sell or offer for sale all products and services required by Franchisor in the Manual or otherwise in writing; shall sell and offer for sale all products and services in compliance with all pricing requirements and restrictions that Franchisor periodically specifies (as Franchisor may periodically modify them), in each case to the maximum extent the law allows; shall not deviate from Franchisor's methods, standards and specifications regarding services provided or products sold, including, without limitation, with respect to credit card and other means of payment; shall participate in all payment, loyalty and other customer programs that Franchisor periodically specifies (as Franchisor may periodically modify them); and shall discontinue selling and offering for sale any products or services which Franchisor may, at its sole option, disapprove in writing at any time. Without limiting the generality of the foregoing, Franchisee agrees that it shall not offer or provide any pick-up, delivery, or similar route sales services, or any drop-off or other remote access services, at or in connection with the Store, unless Franchisee (a) obtains Franchisor's prior written approval to provide such services, (b) complies with the Operating Plans and other standards that Franchisor periodically specifies relating to those services, and (c) provides those services directly to end-user customers. Franchisee may not provide any services to any person whom Franchisee knows or should know will provide delivery or similar route sales services to end-user customers for a fee or other consideration.
• 6.3.3 Franchisee shall participate in and comply with the quality assurance and customer satisfaction procedures and programs that Franchisor periodically develops and modifies.
• 6.3.4 Franchisee shall comply with Franchisor's standards pertaining to use of blogs and other forms of social media and shall display promotional signs and written point-of-sale and other promotional materials and participate in other promotions in the manner and for the time periods specified by Franchisor.
• 6.3.5 Franchisee shall comply with PCI compliance standards and other standards that Franchisor periodically specifies pertaining to the privacy and security of information and data generated in connection with the operation of the Store.

Any failure by Franchisee to adhere thereto or to pass Franchisor's periodic brand standard quality control inspections shall constitute grounds for Franchisor's termination of this Agreement.

6.4 Approved Suppliers. Franchisee shall purchase all Operating Assets and other products, equipment, supplies and services for the Store solely from suppliers (including manufacturers, wholesalers and distributors) who demonstrate, to Franchisor's continuing satisfaction, the ability to meet Franchisor's standards and specifications for such items and for the supplier's business operations;

Source: Item 23 — Receipts (FDD pages 72–263)