Must a Cd One Price Cleaners franchisee comply with pricing requirements for PUD Services?
Cd_One_Price_Cleaners Franchise · 2025 FDDAnswer from 2025 FDD Document
You must comply with all PUD Standards, other Operating Plans, and other applicable provisions of the Franchise Agreement when providing the PUD Services. This includes complying with all pricing requirements, plans and restrictions that we periodically specify (as we may periodically modify them), in each case to the maximum extent the law allows, concerning the PUD Services, providing PUD Services on the days and during the hours that we periodically specify, maintaining the customer service standards (including customer response times) that we periodically specify; and adhering to all PCI data security standards and related requirements.
Source: Item 16 — Restrictions on What the Franchisee May Sell (FDD page 56)
What This Means (2025 FDD)
According to Cd One Price Cleaners's 2025 Franchise Disclosure Document, if a franchisee signs the PUD Addendum to offer Pickup and Delivery (PUD) services, they must comply with all pricing requirements, plans, and restrictions that Cd One Price Cleaners periodically specifies. These pricing guidelines may be modified by Cd One Price Cleaners over time, but the franchisee must adhere to them to the maximum extent the law allows. This compliance extends to the days and hours of service, customer service standards, and PCI data security standards.
Cd One Price Cleaners also requires franchisees to provide PUD Services to all Standard Customers on the Standard Terms within their designated PUD Territory. Any variations to these terms for Non-Standard Customers require prior review and approval from Cd One Price Cleaners and COW (presumably a related entity). The franchisee is responsible for providing all requested information about Non-Standard Customers and may incur fees for the review process and any necessary modifications to the Order Processing System.
This means a prospective Cd One Price Cleaners franchisee needs to be aware that their pricing and service offerings for PUD services are not entirely at their discretion. Cd One Price Cleaners maintains control over these aspects to ensure uniformity and brand consistency. The franchisee must also use the designated Order Processing System and cannot offer PUD services outside their territory or to unapproved Non-Standard Customers. This level of control is common in franchising, as it helps maintain brand standards and customer experience across all locations.