What is the Customer Acquisition Payment for Cd One Price Cleaners used for?
Cd_One_Price_Cleaners Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee agrees that Franchisor may collect the Customer Acquisition Payments and Customer Development and Retention Payments (which Franchisor shall deposit into the Marketing Fund), and COW may collect the Technology Fee, via EFT or through such other payment mechanism, and on the schedule, that Franchisor periodically specifies in accordance with Section 4.3 of the Franchise Agreement. Franchisee agrees continuously to monitor the Order Processing System and report to Franchisor or COW any discrepancies with respect to the Customer Acquisition Payments, Customer Development and Retention Payments and Technology Fees paid on Orders within sixty (60) days after completion of the Order. Franchisee's failure to report any discrepancies within such sixty (60)-day period shall be deemed Franchisee's irrevocable acceptance of the amounts owed by Franchisee on those respective Orders. Franchisor may, upon sixty (60) days' prior written notice to Franchisee, modify from time to time the methods of calculating and paying the Customer Acquisition Payments and/or the Technology Fee for Franchisee and all similarly situated CD Store franchisees.
Source: Item 22 — Contracts (FDD page 72)
What This Means (2025 FDD)
According to the 2025 Cd One Price Cleaners FDD, the Customer Acquisition Payments, along with Customer Development and Retention Payments, are collected by the Franchisor and deposited into the Marketing Fund. The franchisee agrees that Cd One Price Cleaners may collect these payments via EFT or another payment mechanism as specified in accordance with Section 4.3 of the Franchise Agreement.
The franchisee is required to continuously monitor the Order Processing System and report any discrepancies related to Customer Acquisition Payments, Customer Development and Retention Payments, and Technology Fees paid on Orders within 60 days after the order is completed. Failure to report discrepancies within this timeframe is considered an irrevocable acceptance of the amounts owed by the franchisee on those orders.
Cd One Price Cleaners may modify the methods of calculating and paying the Customer Acquisition Payments and/or the Technology Fee for the franchisee and all similarly situated CD Store franchisees, provided they give 60 days' prior written notice.