Is written substantiation of the data used in preparing sales figures for Casiola available, and under what conditions?

According to Casiola's 2024 Franchise Disclosure Document, written substantiation of the data used to prepare the sales figures will be made available to prospective franchisees upon reasonable request. This means that while Casiola presents financial performance representations in Item 19, the company also commits to providing the underlying documentation that supports these figures.

For a potential Casiola franchisee, this is an important safeguard. It allows you to verify the accuracy and reliability of the financial information presented. By reviewing the written substantiation, you can gain a deeper understanding of how Casiola arrived at its sales figures and assess whether the figures are representative of what you might expect to achieve in your own franchise.

It's crucial to make a 'reasonable request' for this documentation during your due diligence process. This allows you to thoroughly investigate the financial claims made by Casiola and make an informed decision about investing in the franchise. You should carefully examine the substantiation to understand the assumptions, methodologies, and data sources used in preparing the sales figures. This will help you evaluate the potential risks and rewards of the franchise opportunity.