factual

What security precautions must a Casiola franchisee maintain to protect the confidentiality of the Bookings and Management System and Data?

Casiola Franchise · 2024 FDD

Answer from 2024 FDD Document

, specifications, and requirements including, but not limited to, the Approved Services and Products, System Supplies, and, authorized and designated suppliers, as of the Effective Date of this Agreement, and, as they may be supplemented, modified, changed, and/or replaced in the future and, from time to time, by Franchisor, in Franchisor's Reasonable Business Judgment. Franchisee shall keep and maintain the confidentiality of the Operations Manual and shall keep and maintain all files, data and information contained in the Operations Manual in a secure location and/or in a protected confidential state and, as otherwise directed by Franchisor. The master copy and official version of the Operations Manual is and shall be the copy and/or version maintained and designated by Franchisor in Franchisor's ordinary course of business.

Franchisor shall provide Franchisee with reasonable notice of modifications and changes made to the Operations Manual and, such notice may take form of electronic communications including emails and, if the Operations Manual is maintained on an online web based platform, notifications within said platform. Franchisor shall provide Franchisee with a reasonable period of time, as determined by Franchisor, in Franchisor's Reasonable Business Judgment, to implement change and modifications to the as set forth in the Operations Manual. Without limitation to the foregoing, Franchisee may only offer and sell the Approved Services and Products and utilize the System Supplies as designated by Franchisor, in Franchisor's Reasonable Business Judgment, in the Operations Manual and, in accordance with the terms, specifications and requirements set forth in the Operations Manual and as Franchisor may supplement and modify the Operations Manual from time to time or, as Franchisor may otherwise designate in writing.

ARTICLE 5 FEES

5.A. INITIAL FRANCHISE FEE AND INITIAL TRAINING FEE

Upon execution of this Agreement Franchisee shall pay to Franchisor a non-recurring initial franchisee fee (the "Initial Franchise Fee") of $35,000 for an Operating Market comprising a single Territory. If Franchisee's Operating Market is supplemented with Additional Territories, the Initial Franchise Fee shall be increased and shall be the amount set forth in Schedule 2 of this Agreement. The Initial Franchise Fee is fully earned by Franchisor upon execution of this Agreement and is not refundable. In addition to the Initial Franchise Fee, at the time of signing the Franchise Agreement Franchisee shall pay to Franchisor an Initial Training Fee in the amount of $7,500.

5.B. ROYALTY FEES AND SUPPLEMENTAL ROYALTY FEES

Royalty Fees: Throughout the Term of this Agreement, Franchisee shall pay to Franchisor continuing nonrefundable royalty fees (individually and collectively, the "Royalty Fee") in an amount equal to 4.9% (the "Royalty Rate") of Gross Rental Revenues+, except that the Royalty Rate shall be 8% of Gross Rental Revenues+ for Out of Territory Customers. Royalty Fees shall be paid instantly in each and every instance that Gross Rental Revenues+, Gross Sales, and/or any other fees are received and/or paid in connection with the Franchised Business.

Supplemental Royalty Fee: In addition to Franchisee's Royalty Fee obligations, on a calendar year quarterly basis throughout the Term of this Agreement, if the aggregate amount of the monthly Royalty Fees paid by Franchisee during the respective calendar year quarter do not, in aggregate, equal or exceed the aggregate amount of Franchisee's Monthly Minimum Royalty Fee Requirements (defined below) applicable to the months comprising the respective calendar year quarter (calculated by combining the Monthly Minimum Royalty Fee Requirement for each month within the applicable calendar year quarter), then Franchisee must pay to Franchisor the difference as a supplemental royalty fee (the "Supplemental Royalty Fee").

Source: Item 23 — RECEIPTS (FDD pages 47–209)

What This Means (2024 FDD)

According to the 2024 Casiola Franchise Disclosure Document, franchisees must maintain the confidentiality of the Operations Manual and all files, data, and information contained within it, including the Bookings and Management System Data. This information must be kept in a secure location and/or in a protected confidential state, as directed by Casiola. Casiola will provide franchisees with access to the Operations Manual, which contains mandatory and suggested specifications, standards, and operating procedures.

Casiola will provide franchisees with reasonable notice of any modifications or changes made to the Operations Manual, potentially through electronic communications or notifications on an online platform. Franchisees are expected to implement these changes within a reasonable timeframe determined by Casiola. Franchisees are obligated to operate their franchised business in strict accordance with the standards, specifications, and requirements outlined in the Operations Manual, including but not limited to approved services and products, system supplies, and authorized suppliers.

Upon termination of the franchise agreement, franchisees must permanently cease using the Bookings and Management System Data, along with other confidential information, the Licensed Marks, and the Operations Manual, except as directed by Casiola in writing for wind-down activities. Franchisees must also return to Casiola the Operations Manual, Confidential Information (including the Bookings and Management System Data and all customer lists and information), and all other confidential materials, equipment, software, information, and property owned by Casiola. Franchisees must also cease accessing and disconnect from any digital media, intra-nets, cloud-based systems, and/or servers that store or provide access to the Operations Manual and Confidential Information.

Disclaimer: This information is extracted from the 2024 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.