What property management system (PMS) is currently designated for Casiola franchisees to license and use?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
e future. (Franchise Agreement, Article 9.A.).
Computer System
You must use the computer systems and Bookings and Management System that we designate. You are required to maintain and operate the following computer equipment and systems: one notebook computer to be used from your administrative office that possesses broadband internet access, and one smart phone with cellular broadband wireless internet access. The cost of the computer system that you are required to purchase ranges from $500 to $1,500. Currently, the designated property management system (PMS) that you must license and use is Track from Travelnet Solutions, and as may be otherwise designated by us in the Manuals. You are responsible for the maintenance and repair of all computer equipment and computer systems that we designate and require. Estimated costs for the maintenance, repair and update of the designated computer systems ranges from $100 to $2,000 per year. There are no contractual obligations imposed on us to maintain, repair, update, or upgrade your computer systems. You are required to provide us with independent access to all of the information and data that is transacted, collected, and stored by the Franchised Business on the
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–30)
What This Means (2024 FDD)
According to Casiola's 2024 Franchise Disclosure Document, franchisees must use the computer systems and Bookings and Management System that Casiola designates. Franchisees are required to have a notebook computer with broadband internet access and a smartphone with cellular broadband wireless internet access. The estimated cost for the computer system ranges from $500 to $1,500.
Currently, the designated property management system (PMS) that Casiola franchisees must license and use is Track from Travelnet Solutions. However, Casiola retains the right to designate a different PMS in the future through updates to its manuals.
Franchisees are responsible for the maintenance and repair of all designated computer equipment and systems, with estimated annual costs ranging from $100 to $2,000. Casiola is not contractually obligated to maintain, repair, update, or upgrade these systems. Furthermore, franchisees must provide Casiola with independent access to all data transacted, collected, and stored by the franchise business on the Bookings and Management Systems and other computer systems.