How is the Casiola Phone System fee collected?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
| account by ACH or other means we designate. | |||
| Property Management System (PMS) | Currently $40 per month, per active rental property and subject to increase | Monthly on the first Thursday of each month | Monthly license for property management system. Payable to us or supplier as we designate. |
| Sales CRM | Currently $49 per month, per user and subject to increase | Monthly on the first Thursday of each month | Will be pre-deducted from Gross Sales received by us from customers of the Franchised Business, or, if applicable, automatically deducted from your bank account by ACH or other means we designated. |
| Customer Service and Refunds (Note 7) | Varies under the circumstances | On demand | Applies if, in our discretion, we elect to resolve a complaint or refund request by a customer. |
| Phone System | Currently $30 per month, per line established | Monthly on the first Thursday of each month | Will be pre-deducted from Gross Sales received by us from customers of the Franchised Business, or, if applicable, automatically deducted from your bank account by ACH or other means we designate. |
Source: Item 6 — OTHER FEES (FDD pages 12–18)
What This Means (2024 FDD)
According to Casiola's 2024 Franchise Disclosure Document, the phone system fee, currently at $30 per month per line, is collected monthly on the first Thursday of each month. Casiola will either pre-deduct the fee from the Gross Sales received from customers of the Franchised Business or, if applicable, automatically deduct it from the franchisee's bank account via ACH or other designated means.
This means that as a Casiola franchisee, you should anticipate this monthly charge and ensure that sufficient funds are available in your designated bank account or that your Gross Sales are adequate to cover the deduction. The fee is for the phone system, and the amount is subject to change.
It is important for prospective franchisees to understand that Casiola has the authority to directly collect revenues and deduct fees. Franchisees must use the payment systems that Casiola designates and keep funds available for electronic debits. This level of control is not uncommon in franchising, as it allows franchisors to ensure consistent fee collection and manage brand standards.