What page in the Casiola Franchise Agreement discusses system supplies?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
anual; (g) Bookings and Management System Data; (h) Know-How; (i) Confidential Information; and (j) Digital Media. All determinations as to the system including components to the system and modifications and replacements thereto shall be determined by Franchisor in Franchisor's Reasonable Business Judgment.
"System Supplies" means the products, equipment and supplies designated by Franchisor as required for use in connection with Franchisee's Casiola Business and the Approved Services and Products. Without limitation to the foregoing, the System Supplies shall include System branded, non-branded and third party branded equipment and supplies designated by Franchisor for use in the day-to-day operations of Franchisee's Casiola Business including, among other things: Franchisor designated rental property booking platforms, online travel agencies, damage waiver fee agreements and terms, rental and travel insurance products, customer support, invoicing, and management systems, and materials, and other products designated by Franchisor in the Operations Manual and/or otherwise in writing and, as may be modified and supplemented by Franchisor from time to time in Franchisor's Reasonable Business Judgment. System Supplies shall further include those products that Franchisor authorizes for sale to customers of Franchisee's Casiola Business.
Source: Item 23 — RECEIPTS (FDD pages 47–209)
What This Means (2024 FDD)
According to the 2024 Casiola Franchise Disclosure Document, the definition of "System Supplies" can be found in Item 23. Specifically, page 84 defines "System Supplies" as the products, equipment, and supplies that Casiola designates as required for the franchisee's business and approved services and products. These include both branded and non-branded items, as well as third-party branded equipment and supplies.
Examples of System Supplies include rental property booking platforms, online travel agencies, damage waiver fee agreements, rental and travel insurance products, customer support, invoicing, and management systems. These supplies are designated by Casiola for use in the day-to-day operations of the franchisee's business. The definition also states that Casiola may modify and supplement the list of System Supplies from time to time based on its reasonable business judgment, and these changes will be communicated in the Operations Manual or in writing.
Additionally, page 151 provides a shorter definition of "System Supplies," referring to them as the equipment and supplies that Casiola requires for use in connection with the franchisee's Casiola Business and the Approved Services and Products. This underscores the importance of using only approved supplies in the operation of the franchise. Casiola also determines all components to the system and modifications and replacements based on their reasonable business judgment.