Can Casiola offer supplemental training remotely?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
the cost of transportation, lodging, meals and any salaries and other wages.
- (3) Franchisee shall pay all costs and expenses incurred by Franchisee and, those attending training on behalf of Franchisee, in connection with Franchisee's participation in all Training Programs and, satisfaction of Franchisee's Training Program obligations as designated by Franchisor.
- (4) Subject to Franchisor's approval and agreement, Franchisor may offer supplemental training within Franchisee's Operating Market or as elected by Franchisor, remotely through online web based conferencing (hereinafter referred to as "Supplemental Training"). Franchisor, in Franchisor's Reasonable Business Judgment, reserves the right to reject or approve of any request by Franchisee for Supplemental Training. If Franchisor does agree to offer and provide Supplemental Training, Franchisee shall pay to Franchisor a supplemental training fee at the rate of $750 per trainer per day plus, if applicable, reimbursement of travel and hotel accommodation expenses incurred by Franchisor (the "Supplemental Training Fee"). Franchisee agrees that in each instance where Franchisee hires a new Operating Manager, and/or Franchisor, in Franchisor's Reasonable Business Judgment, determines that Franchisee is not satisfying and/or meeting Franchisor's operational standards, then Franchisor may require that Franchisee, and/or, as applicable, Franchisee's Operating Manager participate in, and successfully complete, Supplemental Training pay the Supplemental Training Fees designated by Franchisor. Supplemental Training Fees shall be pre-paid in advance of training and upon submission of invoice by Franchisor to Franchisee.
- (5) Franchisor, in Franchisor's Reasonable Business J
Source: Item 23 — RECEIPTS (FDD pages 47–209)
What This Means (2024 FDD)
According to Casiola's 2024 Franchise Disclosure Document, Casiola may offer supplemental training remotely through online web-based conferencing. This is subject to Casiola's approval and agreement.
If Casiola agrees to provide supplemental training, the franchisee must pay a supplemental training fee of $750 per trainer per day. Additionally, the franchisee is responsible for reimbursing Casiola for travel and hotel accommodation expenses, if applicable.
Casiola maintains the right to approve all individuals attending and participating in both the initial Training Program and any Supplemental Training programs. All participants must qualify as either an Owner or Operating Manager and must have executed the Owner Agreement and Guaranty or the Confidentiality Agreement before training.
Casiola may also require the franchisee or their Operating Manager to participate in and successfully complete Supplemental Training if Casiola determines that the franchisee is not meeting operational standards or when a new Operating Manager is hired.