Where will mediation for Casiola be conducted if not in Orange County, Florida?

According to Casiola's 2024 Franchise Disclosure Document, mediation, arbitration, and litigation proceedings must occur in a specific location. Except for claims seeking injunctive relief, disputes must first be submitted to non-binding mediation in Orange County, Florida. If mediation, arbitration, or litigation is necessary, it must be conducted in the state court of general jurisdiction within or closest to Orange County, Florida. Alternatively, if appropriate, the proceedings can occur in the United States District Court nearest to Casiola's corporate headquarters at the time the action is filed. This is subject to applicable state law.

For a prospective franchisee, this means that any legal disputes with Casiola will likely need to be resolved in Florida, regardless of where the franchise is located. This could involve significant travel expenses and the need to hire legal representation familiar with Florida law. Franchisees should consider these potential costs and logistical challenges when evaluating the franchise opportunity.

The FDD also indicates that Florida law governs the franchise agreement, although this is subject to state law and disclosures in Exhibit I of the document. This reinforces the importance of understanding Florida's legal environment and how it might impact the franchisee's rights and obligations. Franchisees should carefully review Exhibit I and consult with legal counsel to fully understand the implications of these provisions.