How long does Casiola have to notify a franchisee of supplier approval or disapproval?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information that we may request. We may charge you a supplier review and testing fee and we may request that you send us samples from the supplier for testing and documentation from the supplier for evaluation. We may also require, subject to our discretion, that we be allowed to inspect the supplier's facilities. We will notify you of our approval or disapproval within a reasonable time, not to exceed 60 days, after we receive your written request for approval and all additional information and samples that we may request. We may, in our discretion, withhold our approval. When evaluating the approval of a particular supplier, among other things, we consider: whether the supplier can demonstrate to our reasonable satisfaction the ability to meet our standards, specifications and production requirements, the supplier's quality control, whether or not we are the exclusive supplier of the particular item, whether or not our affiliate or affiliates are the exclusive supplier of the particular item, and whether or not the supplier's approval, in our sole determination, will allow us to advance the overall interests of the System.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 20–24)
What This Means (2024 FDD)
According to Casiola's 2024 Franchise Disclosure Document, if a franchisee wants to purchase or lease a source-restricted item from a supplier not already approved by Casiola, the franchisee must submit a written request for approval along with any additional information Casiola requests. Casiola may also charge a supplier review and testing fee, request samples for testing, and inspect the supplier's facilities.
Casiola will then notify the franchisee of its approval or disapproval within a reasonable time, but no more than 60 days. This 60-day period starts after Casiola receives the franchisee's written request and all required additional information and samples. Casiola retains the discretion to withhold approval.
In evaluating a supplier, Casiola considers factors such as the supplier's ability to meet Casiola's standards, specifications, and production requirements, the supplier's quality control, and whether approving the supplier would advance the overall interests of the Casiola system. This process ensures that all suppliers meet Casiola's standards, maintaining consistency and quality across all franchise locations.