What information does Casiola include in a proposed Service Order to a franchisee?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
f the Operations Manual is maintained on an online web based platform, notifications within said platform. Franchisor shall provide Franchisee with a reasonable period of time, as determined by Franchisor, in Franchisor's Reasonable Business Judgment, to implement change and modifications to the as set forth in the Operations Manual. Without limitation to the foregoing, Franchisee may only offer and sell the Approved Services and Products and utilize the System Supplies as designated by Franchisor, in Franchisor's Reasonable Business Judgment, in the Operations Manual and, in accordance with the terms, specifications and requirements set forth in the Operations Manual and as Franchisor may supplement and modify the Operations Manual from time to time or, as Franchisor may otherwise designate in writing.
ARTICLE 5 FEES
5.A. INITIAL FRANCHISE FEE AND INITIAL TRAINING FEE
Upon execution of this Agreement Franchisee shall pay to Franchisor a non-recurring initial franchisee fee (the "Initial Franchise Fee") of $35,000 for an Operating Market comprising a single Territory. If Franchisee's Operating Market is supplemented with Additional Territories, the Initial Franchise Fee shall be increased and shall be the amount set forth in Schedule 2 of this Agreement. The Initial Franchise Fee is fully earned by Franchisor upon execution of this Agreement and is not refundable. In addition to the Initial Franchise Fee, at the time of signing the Franchise Agreement Franchisee shall pay to Franchisor an Initial Training Fee in the amount of $7,500.
**5.B.
Source: Item 23 — RECEIPTS (FDD pages 47–209)
What This Means (2024 FDD)
Based on the 2024 Franchise Disclosure Document, the information Casiola includes in a proposed Service Order to a franchisee is not explicitly detailed in the provided excerpts. However, the FDD does define "Approved Services and Products" and "System Supplies," which are relevant to the services a franchisee might offer.
The FDD states that franchisees may only offer and sell the Approved Services and Products and utilize the System Supplies as designated by Casiola in the Operations Manual. These offerings must align with the terms, specifications, and requirements outlined in the Operations Manual, which Casiola may modify from time to time. System Supplies include items such as rental property booking platforms, online travel agencies, damage waiver fee agreements, rental and travel insurance products, customer support, invoicing, and management systems.
For a prospective Casiola franchisee, it's crucial to understand exactly what constitutes an "Approved Service and Product" and a "System Supply." Since the FDD excerpts do not provide a sample Service Order or a comprehensive list, potential franchisees should ask Casiola for a detailed list of all Approved Services and Products, a complete description of the System Supplies, and examples of proposed Service Orders to fully understand the scope of services they can offer and the supplies they are required to use.